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Due to the dynamic development characterized by growing competition, energy suppliers are nowadays also confronted more than ever with data protection requirements that encompass all areas of a modern business enterprise.
In addition to employee data protection, customer protection is naturally at the center of data protection considerations. For energy suppliers, this means having to ensure the balancing act between practical and economical processing of personal customer data on the one hand and safeguarding customer rights on the other. From marketing measures and online presence to CRM and billing systems and the involvement of service providers as part of commissioned data processing, there are numerous data protection requirements to be met.
Our data protection services for you:
Data Protection for Energy Suppliers
3 steps to legal consultation
Simply fill out this form and one of our team will contact you to organise a free of charge, no obligation call.
Energy suppliers must meet GDPR regulations
Energy suppliers must think about the tightened data subject rights such as the right to “be forgotten” as well as the notification obligations in the event of data protection breaches and documentation and accountability obligations under the GDPR. The use of external service providers and the associated commissioned processing (Article 28 of the GDPR) now also play an important role.
Transparency in Smart Energy Networks: privacy by design
In addition, new challenges are constantly arising for the energy industry as a result of advancing technology and digitalization – and thus also on the part of European legislation (Directive 2006/32/EC; Directive 2009/72/EC). Buzzwords such as “smart grid” and “smart metering” are just two examples of the efforts to establish “smart energy networks”. Where climate protection meets data protection, however, it is important to take up the much-cited image of the “transparent customer” or the “transparent consumer” in a pragmatic way and to shape it in the sense of “privacy by design” in such a way that the legitimate interests of providers and consumers are reconciled.
Five steps to full service compliance:
Introduction of your company and KINAST as well as the relevant contact persons. Discussion of the current data protection setup and most important data protection topics.
We conduct data protection audit on-site or based on questionnaires to evaluate the current data protection status of your company.
Document the current data protection status and define further required actions if necessary.
We carry out all necessary measures identified during the data protection audit.
Designation as External data protection officer and on-going consultation starting from day 1.
Security of processing
Another point to which energy suppliers must pay particular attention is the security of processing (Article 32 GDPR). Here, the focus is also on possible critical infrastructures (e.g., the protection of mobile end devices). If personal data is analyzed and automated decisions are subsequently derived from it, Article 22 of the GDPR must be observed.
Our service to you
How our legal experts help clients in the automotive industry
Whether in these promising new sub-sectors or in more conventional areas of data management for energy suppliers, we support you with customized concepts with an eye for the essentials. Our team of international data protection experts will provide you with comprehensive advice in all of the aforementioned areas. The examination and evaluation of CRM systems are just as much a matter of course for us as the development of consent concepts or pseudonymization or anonymization processes.
We support you with both legal compliancy and practical implementation of data protection requirements.
Your data protection experts for the Energy Supplier branch
Daniela Schott, LL.M.
Attorney at Law (Germany)
Max Sion
Attorney at Law (Germany)
Jan Rübsteck
Managing Director | Attorney at Law (Germany)
Alexander Fallenstein
Attorney at Law (Germany)
Pragmatic international data protection solutions for energy suppliers
Are you looking for comprehensive data protection advice for your energy business? Our team of international lawyers can help you with concepts that are tailored to your needs. We can help you with everything from evaluating CRM systems to developing consent concepts and pseudonymization or anonymization processes. Contact us today to get started!
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Find out more about our individual services
Data Protection
Officer
Our Lawyers act as External Data Protection Officers (DPO) for small and medium-sized companies, associations, institutions and international corporations.
Data Protection
Manager
Working alonside a DPO, our Data Protection Managers help to implement data protection guidelines and ensures orderly and up to date documentation of your GDPR compliance.
Data Protection
Auditor
Regular data protection audits ensure that your business continues to process and store personal data in a manner that’s compliant with ever changing data protection laws.
